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Remote Support

Iperius is the perfect tool for all companies that offer remote technical assistance services.

One of the best remote desktop software, with advanced features for IT companies:

  • Unlimited users and remote devices
  • Shared and customized Address Book
  • Granular security policies for operators and remote computers
  • Full Rebranding (custom client) and Mass Deployment with MSI and Group Policies (GPO)
  • File transfer also with copy and paste, and drag and drop
  • Remote Desktop for Windows, MAC and mobile devices
  • Connection times statistics
  • Remote support for Android and iOS devices: remotely control your Android phone or your iPhone

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Remote support

Work from home

Iperius Remote is an easy and efficient solution for working from home. You can quickly set up work from home for an entire team, with custom login statistics, credentials and permissions.

  • Instant connection and full-screen mode
  • Multiple password protection
  • Security policy for each employee, to allow access only to certain computers
  • Detailed statistics of connection times
  • Work remotely from Windows, MAC and also from iOS / Android tablets and smartphones
  • Remote printing

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Software for remote work from home

File transfer and folder transfer

An essential feature for all remote support, smart working and remote desktop activities is the ability to transfer files in both directions (upload and download).

With Iperius Remote, file transfer is simple and immediate. You can easily browse the remote computer disk, create folders, delete files and use this feature to share files between different operators.

  • Transfer files with a simple copy and paste (bidirectional)
  • Transfer files by dragging them onto the remote desktop (drag and drop)
  • DELTA file transfer (modified parts only)
  • Incremental transfer of folders
  • FTP-like file manager for maximum productivity
  • Intelligent use of bandwidth
Remote support

Unattended access

Install Iperius Remote as a service for unattended access. You can keep a list of the computers of your customers and connect to them in order to carry out assistance at any time.

  • Remote access without user intervention
  • Automatically connect to your office PC at any time
  • Ideal for remotely accessing corporate servers from anywhere
  • Remote monitoring and assistance of customer servers

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Remote connection unattended

Detailed statistics

In the paid versions, Iperius Remote allows you to quickly view all the statistics relating to remote connections made. These statistics can be grouped by group, computer or operator, and filtered by specific dates.

Remote detailed statistics

End-to-end encryption, GDPR and HIPAA-compliant (TLS 1.2, TLS, 1.3, DTLS-SRTP) - 2FA

With Iperius Remote you have the highest level of security technically possible (HIPAA compliant and GDPR compliant). All video, audio and file transmission channels are protected by end-to-end encryption, using the latest protocols: TLS 1.2 and 1.3 and DTLS-SRTP, as well as HTTPS and WSS for all other connections. The server infrastructure is also based on HIPAA and ISO 27001 certified data centers.

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Remote desktop security TLS 1.3, DTLS-SRTP

Completeness and development

The members of the Iperius Remote team, as well as our software company with over 20 years of experience, are always working to provide our customers with products of the highest level in terms of reliability and security. From the same creators as Iperius Backup, a software application for the backup and protection of data that is sold in more than 170 countries. Try Iperius Remote now!


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